Shells and suitcase surfaces
Wipe hard-shell luggage with a soft damp cloth after airport handling. Let the surface dry fully before storage.
Warranty Care
Care for the pieces that carry the journey.
Trekova luggage, travel bags, backpacks, and packing accessories are made for movement. A few considered care habits help each piece stay composed through airport floors, hotel rooms, city commutes, and weekend routes.
Keep your order details close.
For product support, include your order number, photos of the concern, and a short note about how the piece was used.
Support is reviewed with care.
We assess eligible product concerns case by case and guide you toward the cleanest next step.
Built for real routes, cared for with intention.
Wheels, handles, zippers, shells, fabrics, and organizers all perform better when they are cleaned, stored, and packed with care.
Care philosophy
Quiet maintenance for confident travel.
A travel piece moves through rough floors, tight storage, overhead bins, hotel corners, and weather changes. Trekova care guidance keeps the routine simple: clean gently, dry fully, avoid overpacking, and contact us when a product concern needs review.
Wheels and handles
Check wheels for grit after pavement or baggage claim. Extend and lower handles without forcing the mechanism.
Backpacks and travel bags
Spot clean fabric panels and straps with mild soap and water. Avoid soaking hardware, trims, or structured panels.
Organizers and toiletry bags
Air out packing cubes and toiletry bags after each route. Store them open and dry before placing them back inside luggage.
Start with gentle care, not heavy treatment.
Most travel bags need a soft cloth, mild soap, clean water, and time to dry naturally.
Support review
When something needs attention, send the details clearly.
If your Trekova piece shows a product concern, our support team can help review the next step. Clear photos and order information help us understand the issue quickly and respond with practical guidance.
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01
Prepare your order number. Include the order number or the email used at checkout so support can locate the purchase.
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Photograph the concern. Share clear images of the full item and close-up photos of the specific area needing review.
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03
Describe the travel context. Tell us whether the concern appeared during airport handling, daily commuting, hotel packing, or regular use.
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04
Contact Trekova support. Reach us at info@trekova.lat or 7252614788 for warranty care and product support questions.
Care by category
Small habits that protect the travel setup.
Care does not need to feel complicated. Treat each piece according to how it moves: rolling luggage needs clean wheels, business bags need protected structure, and packing organizers need air and separation after each route.
Do not overpack the main shell.
Overfilling can strain zippers, seams, and telescoping handles. Close the case without forcing the zipper path.
Protect device zones.
Remove electronics before cleaning. Let the interior dry completely before returning laptops, tablets, or chargers.
Support the bag while storing.
Store soft travel bags with light structure inside so the silhouette stays calm between weekend routes.
Separate liquids before travel.
Use toiletry bags for liquids and let organizers air out after hotel stays, road trips, and airport transfers.
Warranty care support
Email info@trekova.lat, call 7252614788, or write to 4638 PENCESTER ST, LAS VEGAS, NV 89115.
Need help with a Trekova piece?
Send your order details, photos, and a short description of the concern. For new travel pieces, orders ship in 3–5 business days.